> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bubblav.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Account Settings

> Manage your profile, notification preferences, and security from one tabbed page

# Account Settings

Account Settings is your personal hub for profile information, notification preferences, and security. It's organized into three tabs: **Profile**, **Notifications**, and **Security**.

Open it from the sidebar avatar menu or go to **Dashboard → Account Settings**. You can also deep-link a tab with `?tab=profile`, `?tab=notifications`, or `?tab=security`.

## Profile tab

Update your basic account information:

* **Profile image** — Upload and crop an avatar. It appears in support chats and internal dashboards.
* **Full name** — Used in emails and across the dashboard.
* **Email** — Read-only. This is the address you signed up with.

Click **Save Changes** when you're done.

## Notifications tab

Control how BubblaV reaches you across three channels and four notification types. See [Push & Message Notifications](/user-guide/live-support/push-notifications) for the full walkthrough; the key idea is a **channel × type** matrix.

<Note title="Three channels">
  * **Web** — the in-app notification bell (the notification center).
  * **Push** — browser push notifications on desktop and mobile.
  * **Email** — sent to your account email address.
</Note>

### Master channel toggles

At the top, three switches act as master kill-switches. Turning a channel off disables it for **every** notification type below — for example, turn off **Push** to stop all browser push notifications at once.

### Per notification type

Each type has independent **Web**, **Push**, and **Email** checkboxes (a checkbox is disabled while its master toggle is off):

| Type                | What it covers                                                                                            |
| ------------------- | --------------------------------------------------------------------------------------------------------- |
| **Messages**        | A visitor sends a message in live support.                                                                |
| **Quota**           | Your message quota is low or exhausted. Includes an **alert threshold (%)** and an optional **CC email**. |
| **Support request** | A visitor requests human support.                                                                         |
| **Form submission** | A visitor submits a form.                                                                                 |

<Note>
  Your account email always receives email notifications for enabled types. You can add **one** additional CC email for quota notifications.
</Note>

### Browser push status

A separate panel shows whether push is enabled **on this browser**. Because browser permission is per-device, enabling push here only affects the browser you're currently using — use it on each device where you want notifications. If push is blocked, unblock the site in your browser settings, then return here.

Click **Save preferences** to persist your matrix.

## Security tab

* **Change Password** — Available for email/password accounts. OAuth users manage passwords through their provider.
* **Data Export** — Download all your account data (profile, subscriptions, websites).
* **Danger Zone** — Permanently delete your account. This is irreversible and cancels active subscriptions.

## FAQ

**Q: Why don't I see push notifications on my phone?**
A: Browser push works on the specific browser where you enabled it. Open BubblaV in your mobile browser and enable push in **Account Settings → Notifications → Browser push status** on that device.

**Q: I turned off a type but still see old notifications.**
A: Toggles affect *future* notifications. Existing items stay in your bell inbox until you archive or read them.

**Q: Where do form and support-request emails come from?**
A: They're sent from BubblaV to your account email (plus your quota CC email for quota alerts). See [Email Notifications](/user-guide/live-support/email-notifications) for message-reply emails.