> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bubblav.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

> Connect BubblaV with your other tools

Make your chatbot smarter and more useful by connecting it to the tools you already use.

## Types of Integrations

### Built-in Integrations

Ready-made connections to popular platforms with OAuth setup and pre-configured tools.

<Frame>
  <img className="block dark:hidden" src="https://mintcdn.com/bubblav-e553cf80/nhelQxnCmiOq_LRR/images/integrations-builtin.png?fit=max&auto=format&n=nhelQxnCmiOq_LRR&q=85&s=993c73280eb28d237a1a9acb21b7a2c8" alt="Built-in Integrations" width="1379" height="790" data-path="images/integrations-builtin.png" />

  <img className="hidden dark:block" src="https://mintcdn.com/bubblav-e553cf80/nhelQxnCmiOq_LRR/images/integrations-builtin-dark.png?fit=max&auto=format&n=nhelQxnCmiOq_LRR&q=85&s=70084232c05d346fe6986cd20a8ae854" alt="Built-in Integrations" width="1377" height="786" data-path="images/integrations-builtin-dark.png" />
</Frame>

### Custom Tools

Create your own actions for the bot to perform by connecting to any REST API.

* "Check order status"
* "Reset password"
* "Look up shipping API"

<Frame>
  <img className="block dark:hidden" src="https://mintcdn.com/bubblav-e553cf80/nhelQxnCmiOq_LRR/images/integrations-custom.png?fit=max&auto=format&n=nhelQxnCmiOq_LRR&q=85&s=067115f4ec0d98f932870fa8e82f57a1" alt="Custom Tools" width="901" height="415" data-path="images/integrations-custom.png" />

  <img className="hidden dark:block" src="https://mintcdn.com/bubblav-e553cf80/nhelQxnCmiOq_LRR/images/integrations-custom-dark.png?fit=max&auto=format&n=nhelQxnCmiOq_LRR&q=85&s=b51f5be8a9e3233de7d8210daff6a364" alt="Custom Tools" width="897" height="442" data-path="images/integrations-custom-dark.png" />
</Frame>

### MCP Servers

Connect to Model Context Protocol (MCP) servers to extend capabilities with standardized protocols.

<Frame>
  <img className="block dark:hidden" src="https://mintcdn.com/bubblav-e553cf80/nhelQxnCmiOq_LRR/images/integrations-mcp.png?fit=max&auto=format&n=nhelQxnCmiOq_LRR&q=85&s=52796ecf1744cac40460c8d184b161cf" alt="MCP Servers" width="899" height="393" data-path="images/integrations-mcp.png" />

  <img className="hidden dark:block" src="https://mintcdn.com/bubblav-e553cf80/nhelQxnCmiOq_LRR/images/integrations-mcp-dark.png?fit=max&auto=format&n=nhelQxnCmiOq_LRR&q=85&s=0fe9218d7954d4fc0d3c6f2ab02c6502" alt="MCP Servers" width="901" height="430" data-path="images/integrations-mcp-dark.png" />
</Frame>

***

## Available Built-in Integrations

### E-commerce Platforms

<CardGroup cols={3}>
  <Card title="Shopify" icon="shopify" href="/user-guide/integrations/shopify">
    Order lookups, product info, customer data
  </Card>

  <Card title="WooCommerce" icon="wordpress" href="/user-guide/integrations/woocommerce">
    Product catalog, order status
  </Card>

  <Card title="BigCommerce" icon="cart" href="/user-guide/integrations/bigcommerce">
    Product search, order management
  </Card>

  <Card title="Haravan" icon="shopping-bag" href="/user-guide/integrations/haravan">
    Vietnamese e-commerce platform
  </Card>

  <Card title="Klarna" icon="credit-card" href="/user-guide/integrations/klarna">
    Payment and checkout options
  </Card>
</CardGroup>

### Content Management Systems

<CardGroup cols={3}>
  <Card title="WordPress" icon="wordpress" href="/user-guide/integrations/wordpress">
    Plugin installation, content sync
  </Card>

  <Card title="Strapi" icon="code" href="/user-guide/integrations/strapi">
    Headless CMS content delivery
  </Card>

  <Card title="Sanity" icon="database" href="/user-guide/integrations/sanity">
    Structured content integration
  </Card>

  <Card title="Framer" icon="layout" href="/user-guide/integrations/framer">
    Website builder integration
  </Card>
</CardGroup>

### Communication Channels

<CardGroup cols={3}>
  <Card title="Messenger" icon="facebook-messenger" href="/user-guide/integrations/messenger">
    Facebook Messenger conversations
  </Card>

  <Card title="Instagram" icon="instagram" href="/user-guide/integrations/instagram">
    Instagram DM support
  </Card>

  <Card title="Discord" icon="discord" href="/user-guide/integrations/discord">
    Discord server assistance
  </Card>

  <Card title="Slack" icon="slack" href="/user-guide/integrations/slack">
    Team notifications and alerts
  </Card>
</CardGroup>

### Customer Support & CRM

<CardGroup cols={3}>
  <Card title="Zendesk" icon="life-ring" href="/user-guide/integrations/zendesk">
    Ticket creation and sync
  </Card>

  <Card title="HubSpot" icon="hubspot" href="/user-guide/integrations/hubspot">
    CRM, contacts, deals
  </Card>

  <Card title="Attio" icon="users" href="/user-guide/integrations/attio">
    Modern CRM integration
  </Card>
</CardGroup>

### Scheduling & Payments

<CardGroup cols={3}>
  <Card title="Calendly" icon="calendar" href="/user-guide/integrations/calendly">
    Appointment booking
  </Card>

  <Card title="Stripe" icon="stripe" href="/user-guide/integrations/stripe">
    Payment processing
  </Card>

  <Card title="Polar" icon="polar" href="/user-guide/integrations/polar">
    Selling and memberships
  </Card>
</CardGroup>

### Automation & Knowledge

<CardGroup cols={3}>
  <Card title="Zapier" icon="zapier" href="/user-guide/integrations/zapier">
    Connect 5,000+ apps
  </Card>

  <Card title="Notion" icon="notion" href="/user-guide/integrations/notion">
    Knowledge base sync
  </Card>

  <Card title="Newsletter" icon="envelope" href="/user-guide/integrations/newsletter">
    Email subscriber capture
  </Card>
</CardGroup>

### Analytics

<CardGroup cols={2}>
  <Card title="Google Analytics" icon="google" href="/user-guide/integrations/google-analytics">
    Track chatbot conversations
  </Card>
</CardGroup>

***

## Special Tools

<CardGroup cols={2}>
  <Card title="Escalate to Human" icon="headset" href="/user-guide/integrations/escalate-to-human">
    Hand off conversations to live agents when needed
  </Card>

  <Card title="Web Search" icon="globe" href="/user-guide/integrations/web-search">
    Enable real-time web search for up-to-date information
  </Card>
</CardGroup>

***

## Getting Started with Integrations

### Quick Setup (OAuth Integrations)

Most integrations use OAuth for secure, one-click setup:

<Steps>
  <Step title="Navigate to Integrations">
    Go to **Dashboard** → **Integrations** → **Browse All**
  </Step>

  <Step title="Choose Integration">
    Find your platform (e.g., Shopify, HubSpot, Slack)
  </Step>

  <Step title="Connect Account">
    Click **Connect** and sign in to authorize
  </Step>

  <Step title="Configure Tools">
    Enable specific tools you want the AI to use
  </Step>
</Steps>

### Custom Setup (API Key or Manual)

Some integrations require manual configuration:

<Steps>
  <Step title="Get API Credentials">
    Visit your platform's developer settings
  </Step>

  <Step title="Enter in Dashboard">
    Paste API key or webhook URL
  </Step>

  <Step title="Test Connection">
    Verify the integration works
  </Step>
</Steps>

***

## Integration Features

### What Integrations Enable

When you connect an integration, your chatbot gains new abilities:

* **Look up information**: Check orders, find products, retrieve customer data
* **Perform actions**: Create tickets, book appointments, send notifications
* **Sync data**: Keep conversations in your CRM, track in analytics
* **Multi-channel**: Respond on Messenger, Instagram, Discord, Slack

### Tool Configuration

Each integration exposes specific **tools** that the AI can use:

* **Tool Name**: Technical identifier (e.g., `get_order_status`)
* **Description**: Tells the AI when to use this tool
* **Parameters**: What data the tool needs
* **Response**: What data the tool returns

<Info>
  Tools are powered by your connected integrations. When a customer asks a relevant question, the AI automatically calls the appropriate tool and uses the response to answer.
</Info>

***

## Security & Privacy

All integrations follow security best practices:

* **OAuth 2.0**: Secure authorization without sharing passwords
* **API Key Storage**: Encrypted at rest and in transit
* **HMAC Signatures**: Request verification for custom tools
* **Data Minimization**: Only access data needed for the conversation

<Warning>
  Only connect integrations from trusted sources. Review what permissions each integration requests.
</Warning>

***

## Next Steps

<CardGroup cols={2}>
  <Card title="Custom Tools" icon="wrench" href="/user-guide/integrations/custom-tools">
    Build your own API integrations
  </Card>

  <Card title="MCP Servers" icon="server" href="/user-guide/integrations/mcp-servers">
    Connect to Model Context Protocol servers
  </Card>
</CardGroup>