> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bubblav.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Files

> Upload documents like PDFs and Word docs to your knowledge base

Not all knowledge lives on your website. Uploading files is the best way to integrate product manuals, deep-dive whitepapers, or long-form internal documentation into your chatbot's brain.

<Frame>
  <img className="block dark:hidden" src="https://mintcdn.com/bubblav-e553cf80/R3ckwS1UlR0o66Bf/images/upload-file.png?fit=max&auto=format&n=R3ckwS1UlR0o66Bf&q=85&s=8958d42c26ef3dd84806573c27e733c7" alt="Upload Files" width="511" height="257" data-path="images/upload-file.png" />

  <img className="hidden dark:block" src="https://mintcdn.com/bubblav-e553cf80/nhelQxnCmiOq_LRR/images/upload-file-dark.png?fit=max&auto=format&n=nhelQxnCmiOq_LRR&q=85&s=ecbf63c7b23057898c58f96042a7d169" alt="Upload Files" width="511" height="277" data-path="images/upload-file-dark.png" />
</Frame>

## Supported Formats

| Format   | Extension | Best For                     |
| -------- | --------- | ---------------------------- |
| PDF      | `.pdf`    | Manuals, policies, brochures |
| Text     | `.txt`    | Plain text content           |
| Markdown | `.md`     | Formatted documentation      |
| Word     | `.docx`   | Business documents           |

## Upload Limits

* **Maximum file size**: 10 MB per file.
* **Page Consumption**: Each uploaded file counts as 1 "page" towards your plan's total page limit.

## How to Upload

<Steps>
  <Step title="Navigate to Files">
    Go to **Dashboard** → **Knowledge** → **Files**
  </Step>

  <Step title="Select Files">
    Click **Upload Files** or drag and drop files directly into the dashboard.
  </Step>

  <Step title="Processing">
    BubblaV will automatically extract text, split it into chunks, and create embeddings for search.
  </Step>

  <Step title="Ready">
    Once the status changes to **Processed**, the content is available for the AI.
  </Step>
</Steps>

<Note>
  Ensure your PDFs contain searchable text. Scanned images without OCR (Optical Character Recognition) cannot be read by the AI.
</Note>

## Managing Files

* **Preview**: Click on a file name to see a preview of the extracted text.
* **Delete**: Remove files at any time to reclaim page limit capacity.

***

## Next Steps

<CardGroup cols={2}>
  <Card title="Q&A" icon="type" href="/user-guide/knowledge/q-a">
    Add manually curated questions and answers.
  </Card>

  <Card title="Website Crawling" icon="globe" href="/user-guide/knowledge/website-crawling">
    Auto-crawl your website content.
  </Card>
</CardGroup>