- Knowledge Base Unification: Unified the Tuning Suggestions system into a streamlined “Q&A” and “Content Gaps” workflow. Renamed the “Text” tab to “Q&A” with improved terminology (Question/Answer).
- Content Gaps: New dashboard card and dedicated tab to identify high-frequency unanswered customer questions for quick Q&A resolution.
- Major Integrations: Added comprehensive support for Stripe and Polar.sh (billing), Klarna (payments) and Zendesk (tickets).
- Advanced Web Crawler: Improved crawling logic with incremental updates, better content extraction, and image processing.
- Custom Tools: New key management system customizable per website with authentication UI.
- MCP Servers: Support for enabling Model Context Protocol servers on a per-website basis.
- Documentation: Launched comprehensive documentation for users and developers.
- Widget & Live Support: Enhanced real-time chat, dynamic widget sizing.
- New Integrations: Full HubSpot (CRM) and Litium (Commerce) integrations including contact sync and order search.
- Shopify Billing & Storefront: Added subscription management and predictive search via Storefront API.
- Shopify Automations: Self-service returns, visitor insights, and granular order permissions.
- Litium Orders: Enabled chatbot access to customer order history.
- Product Features: Added product reviews, rating counts, and image carousels.
- Calendly: Added inline meeting rescheduling capabilities.
- Shopify Returns: Complete management feature for order returns.
- Analytics: Enhanced dashboard with geographic distribution and advanced filtering.
- Authentication: Launched email/password login and signup.
- Widget Customization: Added full control over chat widget colors and layout.
- Shopify App: Native integration.
- Initial Launch: Released BubblaV with RAG-powered AI Chatbot, standout Widget, and Smart Crawler.
Have questions about a feature? Check the User Guide or contact our support team.