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Discover what’s new in BubblaV. We release new features and improvements monthly.
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Black Friday Offer, Sign Up & Buy with an AI Agent, News & Offers Email Setting, Webflow App Install Only, Q&A Bulk Delete, Q&A Updates from CSV, Chat Disclaimer, Sirvoy Integration, Shopify Cart & Checkout, Shopify Checkout Chat, Redesigned Account Pages
  • Sign up and buy Pro with your AI agent: You can now ask your own AI assistant (ChatGPT, Claude, and similar) to sign you up for BubblaV and buy the Pro plan. The agent registers with BubblaV, you approve access once in your browser, and the agent gets a scoped API key you can revoke under Settings → API Keys. For the purchase, the agent creates a checkout session and sends you a BubblaV payment page link — the agent never sees your card details, and BubblaV rejects payment tokens sent by agents. The Pro plan still starts with a 14-day free trial. See Sign Up & Buy with an AI Agent.
  • Black Friday offer: From November 24 to December 1, 2026, get 40% off your first year of Pro on annual billing ($280.80 instead of $468). You keep the 14-day free trial; the first charge after the trial is the discounted price. The discount is applied at checkout on the Subscription page, and Pro monthly subscribers get it when they click Switch to Yearly: 40% Off. One use per customer; plans billed through Polar only. See Billing & Plans.
  • News & offers email setting: Account Settings → Notifications has a new email-only row, Product news & offers, for BubblaV news, tips, and offers. It is on by default; clear it to opt out, or click Unsubscribe from news and offers in any of these emails. See Account Settings.
  • Webflow: app install only: Webflow sites no longer show an embed snippet, copy buttons, or manual setup steps. The BubblaV Webflow app adds the widget to your site, and you publish the site in Webflow (or click Publish Site under Chatbot → Install) to make it live. The Webflow widget now runs directly on your page and updates only when you click Update widget. Remove Widget and disconnecting BubblaV remove only BubblaV’s code and keep your other custom code. See Webflow.
  • Webflow: reconnect without re-authorizing: Disconnecting Webflow now removes only BubblaV’s code from your site and keeps the link that lets you connect again. Click Connect on the Webflow card and the widget is reinstalled without a new Webflow authorization. To remove BubblaV’s access in Webflow, uninstall the BubblaV app there. See Webflow.
  • Webflow: content sync through the Data API: BubblaV now reads your Webflow site’s static pages and published CMS items through the Webflow Data API (scopes pages:read and cms:read). It does not crawl Webflow sites connected through the app. If you connected earlier, click Authorize content sync once. The site URL comes from the Webflow connection and cannot be edited; Add Crawl URL, sitemaps, and sub-websites are not available for these sites. New websites cannot add *.webflow.io or *.webflow.com URLs without the app. Disconnecting in BubblaV now also stops the sync and deletes the stored Webflow content. After you uninstall the app, Webflow removes its script on your next publish, and BubblaV deletes the revoked token and synced content within 24 hours. See Webflow.
  • Delete many Q&A entries at once: Under Knowledge → Q&A, tick the checkbox next to each entry and click Delete in the bar above the list. To delete everything, tick the header checkbox; if you have more entries than the list shows, also click Select all N Q&A entries. With a search, only the matching entries are selected. All plans. See Q&A.
  • Update Q&A entries from a CSV: Import CSV now updates an existing entry when a row has the same question, instead of skipping the row. Edit answers in your spreadsheet and import the file again to update them in bulk. The preview shows New, Will update, or Unchanged for each row. Updating a published entry does not use a page. See Q&A.
  • Chat disclaimer: Show your own notice to visitors, for example “This assistant uses AI and can make mistakes. It is not legal advice.” The text stays visible under the message box in every conversation and on the AI Page. Up to 300 characters; email addresses and links become clickable. Set it under Chatbot → Design → Chat Screen → Input Area → Disclaimer, or ask the BubblaV Assistant. All plans. See Widget Design.
  • Sirvoy integration: Connect your Sirvoy room iCal export URLs (Sirvoy Pro) so the chatbot tells guests which rooms are free for their dates and sends them to your Sirvoy booking link. No prices in chat. All plans. See Sirvoy.
  • Shopify: cart, checkout and logged-in customers: The AI adds products to the shopper’s real cart and opens your theme’s cart drawer, changes quantities, applies discount codes and hands off to checkout. On WhatsApp, Instagram, Messenger, SMS and other channels it builds a cart and sends a checkout link. Customers who are logged in to your store are recognized automatically and skip the email code for orders, returns and cancellations. Pro plans get an AI-assisted revenue card under Integrations → Shopify. Existing stores get the new cart tools after BubblaV syncs the Shopify tools. See Shopify.
  • Shopify: chat on checkout and the Thank-you page: Add BubblaV checkout chat in your checkout editor (Settings → Checkout → Customize → Apps). Shoppers open the chat from the bottom-right corner of the Thank-you page on every Shopify plan, and on checkout on Shopify Plus. See Shopify.
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Answer Tests, Conversation QA, Team Inbox, Email Verification Before Account Data, Chat File Upload, Agent File Attachments, Widget Languages, Chatbots Without a Website, SMS Channels (Twilio, Telnyx, Vonage), Microsoft Teams Integration, LINE Integration, PostNord Integration, nShift Integration, DHL Integration, Walley Integration, PayPal Integration, Auto-Drafted Chatbot Persona, ChatGPT App Privacy Update, Meta Muse Connector, Read-Only Access for AI Assistants, Detected Forms as Chat Flows, Richer Team Notifications, Copilot Wand Drafts, Pro in the iOS App, iPhone Duo Layout, Live Chat from Online Visitors, Ask BubblaV Support Reply Alerts, Meeting Times in Local Time, Help-Center Subdomains Crawled, Copilot Auto-Drafts, Honest Handoff Replies, Q&A CSV Import, Sync Signed-In Visitors as Leads, Longer Custom Instructions
  • View-only access is now clear for team members: Members invited with the Member role see a banner on every page of the website (“You have view-only access to this website…”) with the owner’s email, and controls that change data are disabled with a tooltip explaining why. The owner gives edit access with Make Admin under Settings → Members. Team members use the website owner’s plan, so buying your own plan does not change your role on someone else’s website; the Subscription page now lists the websites where you are a team member and the owner’s plan. See Team Management.
  • Longer custom instructions: Custom Instructions on the Behavior page now hold up to 5,000 characters (was 2,000). Above 2,000 characters, the page shows a tip to move facts into Knowledge → Q&A or Files; your text still saves. All plans. See Best Practices.
  • Sync signed-in visitors as leads: an opt-in setting turns a verified identity token’s email into a lead, so HubSpot, Attio, Klaviyo, Zapier and Flows get signed-in visitors without them typing an email. Turn it on under Settings → API Keys; off by default. See In-App Chatbot Integration.
  • Q&A CSV import: Add many Q&A entries at once. Under Knowledge → Q&A, click Import CSV, choose a file with question and answer columns (or start from the template), and check the preview: each row shows Ready or why it will be skipped (empty field, too long, duplicate question, or over your page limit). Up to 1,000 rows per file; each entry counts as 1 page toward your plan’s page limit. All plans. See Q&A.
  • Copilot auto-drafts, tone buttons and draft tracking: Turn on Auto-draft replies under Settings → Inbox → Copilot drafts and Copilot writes a reply in the background when a new visitor message arrives in a handed-off conversation or email ticket. The conversation shows Draft ready on web and mobile, and opening it with an empty reply box fills it. Reshape a draft with Shorter, Longer, More formal, or More friendly, and set a Default draft tone. Each draft uses one AI message. Reports adds a Copilot drafts card showing sent as-is, edited, and discarded drafts, also in the weekly email. Pro. See Auto-Draft Replies.
  • Answer tests: Save the questions your chatbot must get right, with the answer you expect in plain words. Create tests with Suggest tests (from real visitor questions and Content Gaps), Save as test (Inbox conversation header or the Reports thumbs-down table), or by hand. Tests re-run about 5–10 minutes after you change custom instructions, Q&A, files, flows, or tool settings, and each result shows pass or fail with the grader’s reason. Write actions never run in tests. Newly failing tests appear in the weekly report email. All plans; test runs have their own monthly limit (Free 50, Starter 300, Pro 1,000, Turbo 3,000, Custom unlimited) and do not use AI messages. Find it under Chatbot → Test → Answer tests tab. See Testing.
  • Conversation QA: BubblaV now judges each AI conversation once, after it goes idle (web chat 30 minutes, chat apps 12 hours, email and forms 48 hours). Reports adds Stayed Resolved (7 days), Handoff Reasons, Top Topics, Sentiment Trend, and Flagged Conversations. Live Support gets Outcome, Sentiment, Topic, and Flags filters. Questions the chatbot could not answer appear in Top Unanswered Questions as Not Resolved. Included in Pro and higher; it never uses your message quota. See Conversation QA.
  • Team inbox: Share the Conversations page with your team. Assign conversations and filter by All / Mine / Unassigned, round-robin new handoffs among online teammates, leave internal notes with @mentions (never sent to customers; AI Copilot can read them), insert saved replies with /, tag conversations, and set office hours so the widget shows an away state and after-hours handoffs promise an email reply. Teammates are notified of assignments and mentions by bell, push, mobile push, and email. Manage it under Settings → Inbox; also in the mobile app. Pro. See Team Inbox.
  • Honest handoff replies: When a visitor asks for a person, the chatbot now says a teammate will join the chat only when one can: the plan includes live chat (Pro or higher), the team is inside its office hours (if set), and a teammate is online. Otherwise the support request is still created, and the chatbot tells the visitor that your team will reply by email to the address they gave. The Request human flow node follows the same rule. All plans. See Human Handoff.
  • Email verification before account data: Before the chatbot runs a tool that returns private data, such as orders, billing, tickets, or bookings, the visitor verifies their email with a 6-digit code. The code expires in 10 minutes, and 5 wrong codes lock verification for that conversation. A verified email stays valid for 24 hours, and the chatbot looks up only that email. On by default for integration account tools; optional for custom tools and MCP servers. A signed end-user identity with an email skips the code. All plans. See Email Verification.
  • Help Center: Add a third widget tab where visitors browse, search, and read your help articles, then click Ask a question to start a chat. Manage groups, text and link articles, and drafts under Design → Help Center, or ask the BubblaV Assistant. New Google Analytics events track opens, searches, and article views. See Help Center.
  • Chat file upload: Visitors can attach files in the chat widget — images (PNG, JPEG, WebP, GIF), PDF, Word (.docx), and text files (TXT, CSV, Markdown, JSON, YAML), up to 5 per message and 10 MB each — and the chatbot answers questions about them. Off by default; enable it under Chatbot → Design → Chat Screen. The dashboard Copilot and the Ask BubblaV assistant accept files too. Files upload when you press Send — the send button is never blocked — and a failed upload shows Retry. Uploaded files and the text the AI read from them are deleted after 30 days; the chat messages and the AI’s answers stay in the conversation history. All plans. See Widget Design and Files.
  • Send files to customers: Attach files to your replies in the live chat inbox — needs a Pro plan or higher, like all live chat replies — on desktop and in the mobile app; chat widget and email conversations only. Widget visitors download the files from the chat; email customers receive them as real email attachments. Up to 5 files, 10 MB each, and the same file types as chat files; in email conversations the files in one reply must be 3 MB or less in total. Files are deleted after 30 days. See Chat with Customers.
  • Widget languages: Show the widget’s built-in texts (buttons, forms, timestamps, rating prompt, “Powered by”) in Svenska, Türkçe, Norsk bokmål, Tiếng Việt, Nederlands, Español, Deutsch, Português, or English, or auto-detect the visitor’s browser language. Set it under Design → Basic Settings → Widget Language. All plans. See Widget Design.
  • SMS channel (Twilio): Connect your Twilio account; the AI agent answers texts by SMS, with human takeover. All plans; Twilio bills you directly. See SMS (Twilio).
  • SMS channel (Telnyx): Connect your own Telnyx account as a second SMS provider beside Twilio; the AI agent answers texts, with human takeover. All plans; Telnyx bills you directly. See SMS (Telnyx).
  • SMS channel (Vonage): Connect your own Vonage account as a third SMS provider beside Twilio and Telnyx; the AI agent answers texts, with human takeover. All plans; Vonage bills you directly. See SMS (Vonage).
  • Microsoft Teams Integration: Add your AI chatbot to Microsoft Teams. It answers in personal chats, and in group chats and channels when someone @mentions it. Connect with a one-time link code from Integrations → Microsoft Teams → Connect. Conversations appear in Live Support, where agents can reply (Pro). All plans. See Microsoft Teams.
  • LINE Integration: Connect your LINE Official Account so the AI answers LINE chats and your team can take over from the inbox. Paid plans. See LINE.
  • PostNord Integration: Let customers track PostNord parcels by tracking ID and find the nearest PostNord pickup points in chat. Connect with a PostNord Developer Portal API key; sandbox keys are supported for testing. All plans. See PostNord.
  • nShift Integration: Let customers track nShift shipments by tracking number, or by order number verified with the delivery postal code or email, in chat. Works with any carrier nShift connects, for shipments booked in the last 30 days. Connect with an nShift Portal API client (Client ID and Secret). All plans. See nShift.
  • DHL Integration: Let customers track DHL shipments (Express, Parcel, eCommerce, Freight and more) by tracking number in chat. The chatbot shows status, location, estimated delivery, the last 5 events, and a DHL tracking link. Connect with the API Key of a DHL Developer Portal app that has the Shipment Tracking - Unified API. All plans. See DHL.
  • Walley Integration: Let customers check Walley order status, refunds, and invoice payments in chat by order number and email. Connect with a Walley Merchant Hub API key; test-environment keys are supported. All plans. See Walley.
  • PayPal Integration: Let customers check PayPal payments, invoices, and disputes in chat, and pay through a PayPal payment link. Connect with a PayPal REST app Client ID and Secret; Sandbox credentials are supported. All plans. See PayPal.
  • Auto-drafted chatbot persona: When a new website finishes learning for the first time, BubblaV drafts its Custom Instructions, a brand-based bot name, and the website name (if empty) from your content. It fills only empty fields, or a default bot name such as “Assistant”. Edit them on the Behavior and Design pages. See Getting Started.
  • Chatbots without a website: Build a chatbot from pasted text or files and share it via a public chat link (bubblav.com/chat/…), shown on the chatbot’s Home page.
  • ChatGPT app privacy update: The ChatGPT app no longer receives visitor contact details, internal IDs, or secrets, and can no longer manage flows or API keys. See ChatGPT.
  • Meta Muse connector: Connect BubblaV to Muse, Meta’s AI agent, to check chatbot performance, find unanswered questions, add knowledge, and change chatbot settings by chat. Muse gets the same privacy limits as ChatGPT. Available in Muse after Meta approves the connector. See Muse.
  • Read-only access for AI assistants: When you connect ChatGPT, Claude, Cursor, or Muse, choose Full access or Read only. With Read only, the assistant can read reports, conversations, knowledge, and settings, but it cannot change anything. All plans. See MCP Server.
  • Detected forms as chat Flows: Crawled lead forms become inactive Flows that ask each question in chat and notify your team. Search, login, and newsletter forms are ignored. Pro. See Forms.
  • Notify team upgrades: The Notify team node now sends push and email, includes the visitor’s answers, and lets you pick recipients. See Flows.
  • Skippable questions: Mark a Collect input question optional to show a Skip button. See Flows.
  • Copilot wand drafts: Type a few words and click the wand (or Draft in the mobile app) for a full reply in the visitor’s language. One message credit per draft. See AI Copilot.
  • Pro in the iOS app: Subscribe to Pro via Apple in-app purchase at web prices; it unlocks on all platforms. See Billing & Plans.
  • iPhone Duo layout: The iOS app fills both iPhone Duo screens. The tabs and the conversation buttons (Back, Copilot, Compose, ⋯) move into Apple’s vertical bar, and the unfolded inbox splits at the fold. See Mobile App.
  • Live chat from Online Visitors: Click Start Live Chat in a visitor’s details panel on desktop too; the new conversation opens in Conversations. Before the visitor replies, the wand (or Draft in the mobile app) rephrases your typed message. Pro. See Online Visitors.
  • Ask BubblaV support reply alerts: When the BubblaV team answers you in Ask BubblaV, you get a bell notification, browser and mobile push, and an email if you haven’t read it yet. Each one opens that conversation on the Assistant page, or on the app’s Home tab. See Push & Message Notifications.
  • Meeting times in local time: When a visitor asks for open meeting times (Calendly, Cal.com), the widget shows them in the visitor’s own time zone instead of UTC, as short buttons such as “4:30 PM”. All buttons fit on screen, and the booking uses the visitor’s time zone. See Calendly and Cal.com.
  • Help-center subdomains crawled: When your website links to a help center on its own subdomain, such as help.yourshop.com or support.yourshop.com, the crawler now follows the link and learns the help-center articles (returns, shipping, FAQ) too. No sub-website is needed. All plans; the pages count toward your page limit. See Website Crawling.
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Reports Recommended Actions, n8n Integration, Mobile Apps for iOS and Android, Zoho Commerce Integration, Product Card Button Labels, HubSpot Meeting Scheduling, Zapier API-Key Connections, Flows, Visitor Greeting Triggers, Charts in Chat
  • Recommended Actions in Reports: Reports opens with a prioritized “what to fix” card linking to each fix. The weekly email adds Resolution Rate and Avg Response Time; leads export to CSV.
  • Charts in Chat: The widget, Assistant, Copilot, and mobile app render bar, line, area, and pie charts. Enable under Integrations → Built-in → Charts.
  • n8n Integration: Trigger workflows from 15 BubblaV events and run actions via the @bubblav/n8n-nodes-bubblav node. Pro. See n8n.
  • Visitor Greeting Triggers: new_visitor and returning_visitor triggers greet visitors on page load with a personalized message. Pro. See Flows.
  • Mobile Apps: Reply to conversations, use Copilot drafts, and translate from your phone. Android on Google Play; iOS coming soon.
  • Zoho Commerce Integration: Order tracking, catalog search, and stock checks, with OAuth for all Zoho data centers. See Zoho Commerce.
  • Product Card Button Labels: Rename product card buttons (up to 40 characters) in Widget Design → Advanced Settings. See Widget Design.
  • HubSpot Meeting Scheduling: Visitors book meetings in chat via your HubSpot Meetings links. See HubSpot.
  • Zapier API-Key Connections: Connect with a BubblaV API key via the BubblaV (API Key) Zapier app. Also fixed a Zapier OAuth “Authorization failed” error. See Zapier.
  • Flows: A visual builder for triggers, conditions, and actions — collect input, run tools, call webhooks, notify your team, hand off to a human — with test runs and run history. Smart Triggers, handoff, and forms now live in Flows. Pro. See Flows.
  • Detected forms become Flows: Forms found while crawling are imported as inactive flows that notify your team. Pro. See Forms.
  • MCP form tools: bubblav_list_forms, bubblav_create_form, bubblav_update_form, and bubblav_delete_form are back; form_submitted triggers accept an optional formId. See MCP Server.
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Smart Triggers, Assistant Upgrades, Notification Center, Browser Push, Chatbot Logs, Copilot-Only Knowledge, Weekly Report Tool Errors, Typing Indicators, Zalo Integration, Telegram Integration, Shopify Product Recommendations
  • Smart Triggers: Start conversations proactively on time-on-page or exit intent, with URL targeting, AI-personalized openers, and cooldowns. Triggered messages don’t use quota. Pro. See Flows.
  • Assistant Upgrades: The Assistant is now on the Dashboard Home page, can change settings for you, speaks any language, and includes 100 free credits per month. See In-Dashboard Help Assistant.
  • Notification Center: A sidebar bell collects visitor messages, support requests, form submissions, and quota alerts.
  • Browser Push Notifications: Get push notifications for new visitor messages. Enable per browser.
  • Chatbot Logs: Chatbot → Log lists every tool call with status, arguments (secrets redacted), results, and errors.
  • Copilot-Only Knowledge: Mark Files, Q&A, or Tickets Copilot only to hide them from the visitor chatbot.
  • Tool Errors in Weekly Report: The weekly email lists your chatbot’s top tool failures.
  • Live Chat Typing Indicators: Visitors and agents see typing dots during live support.
  • Zalo Integration: Connect a Zalo Official Account or bot token; AI answers chats in your Live Support inbox. See Zalo.
  • Telegram Integration: Connect a @BotFather bot token; AI answers DMs in your Live Support inbox, with human takeover. See Telegram.
  • Shopify Product Recommendations: The chatbot recommends products as one ranked card group. See Shopify.
  • HubSpot Ticket Sync: HubSpot conversations and tickets sync to Live Support every 2 minutes; reply and draft with Copilot from BubblaV. See HubSpot.
  • Self-Learning (Beta): BubblaV drafts Q&A from resolved chats, thumbs-downs, and bot misses for your review; Auto-apply publishes strong answers (Pro). See Self-Learning.
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Email Inbox, Copilot Upgrades, Live Support Inbox, YOLO Mode
  • Email Unified Inbox (IMAP): Connect any mailbox — Gmail, Outlook, Zoho, and more — over IMAP. Inbound email lands in your live-support inbox as threaded tickets that agents can reply to right from BubblaV.
  • AI Copilot Upgrades: A new one-click Draft reply button turns any visitor message into a ready-to-edit reply, and Copilot now reads visitor attachments (PDFs, documents, images) for better-informed drafts.
  • Live Support Inbox: Archive and bulk-select conversations, pin important ones to the top, and filter the unified inbox by the Email channel.
  • YOLO Mode (Unrestricted Knowledge): A new per-website Settings toggle (off by default) that lets your chatbot and Copilot answer from their general knowledge and live web search — beyond your site’s knowledge base — for broader coverage when you want it. Note: answers may be less on-brand and web-search calls add to your AI usage.
  • TidyCal Scheduling: New booking integration with OAuth connect and booking lookup.
  • In-Dashboard Help Assistant: Click the question-mark icon on any website page to ask the BubblaV Assistant, in plain English, how to set up your bot — leads, quotes, reviews, integrations, and more — right inside the dashboard.
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Cal.com, Acuity, Google Tag Manager, MCP Config Tools
  • Cal.com: New scheduling integration with OAuth connect, EU + Global region support, inline booking suggestions.
  • Acuity Scheduling: New scheduling integration with OAuth connect and inline booking.
  • Google Tag Manager: No-code GTM installation option with install guide button for easy setup.
  • 22 New MCP Server Tools: User-facing configuration tools for managing your chatbot settings via MCP.
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Visitor Memory
  • Visitor Memory: AI chatbot now remembers visitors across sessions for personalized, context-aware conversations.
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Forms
  • Forms: Create custom forms that your AI chatbot can show to visitors to collect structured data—feedback, contact details, quote requests, and more—directly inside the chat. AI-powered triggering, email notifications, and a submissions dashboard.
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Human Handoff, Google Drive, ChatGPT MCP, Custom Tool Templates & More
  • Human Handoff Scenarios: Configure specific questions or intents that should always be handled by human agents
  • Google Drive Integration: Connect Google Drive as a knowledge source with OAuth, automatic content sync, and vector embedding on creation.
  • Custom Tool Templates: New template selection system with 6 ready-made templates including Order Email Notification, reducing setup time for common use cases.
  • ChatGPT MCP Integration: Full ChatGPT App with OAuth DCR support.
  • Claude & OpenClaw MCP Support: MCP connector now supports Claude, ChatGPT, and OpenClaw clients.
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AI SDKs, Notion, Zendesk OAuth, new Widget position and Vibe coding support
  • AI Chatbot SDKs: Launched official npm packages for React, Vue, and Angular.
  • Zendesk OAuth App: Added native Zendesk OAuth app with Help Center and ticket knowledge sync, simplified setup.
  • Bottom-Center Pill Widget: New widget position.
  • llms.txt Support: Added llms.txt and llms-full.txt support with Vibe Coding integration.
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Live Support Redesign, Major Integrations & Platform Expansion
  • Live Support Unified Inbox Redesign: Complete redesign of the live support dashboard with dynamic chat platform menu, channel filtering by installed integrations, and improved sidebar navigation.
  • WordPress Plugin & WooCommerce Plugin: Full support for WordPress and WooCommerce sites with easy installation, automatic content sync, and unified chat management.
  • BigCommerce App: Native BigCommerce application integration with product catalog access, order tracking, and customer management.
  • Messenger, Slack & Discord: Complete chat platform integrations with bot functionality, conversation continuity, and human agent handoff support.
  • Notion Integration: Introduced Notion as a knowledge base source with content crawling and RAG support.
  • Haravan Integration: Added Vietnamese e-commerce platform support with OAuth installation and script tag injection.
  • Zapier Integration: Complete automation platform with 14 triggers, 4 actions, and 3 searches for workflow automation.
  • Attio Integration: CRM integration for contact management, visitor profile sync, and proactive chat initiation.
  • Chat Widget Improvements: Added drag-to-resize functionality for expanded chat widget.
  • Dashboard Analytics: Fixed analytics view to use last 30 days as default period.
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Q&A Knowledge Unification & Major Integrations
  • Knowledge Base Unification: Unified the Tuning Suggestions system into a streamlined “Q&A” and “Content Gaps” workflow. Renamed the “Text” tab to “Q&A” with improved terminology (Question/Answer).
  • Content Gaps: New dashboard card and dedicated tab to identify high-frequency unanswered customer questions for quick Q&A resolution.
  • Major Integrations: Added comprehensive support for Stripe and Polar.sh (billing), Klarna (payments) and Zendesk (tickets).
  • Advanced Web Crawler: Improved crawling logic with incremental updates, better content extraction, and image processing.
  • Custom Tools: New key management system customizable per website with authentication UI.
  • MCP Servers: Support for enabling Model Context Protocol servers on a per-website basis.
  • Documentation: Launched comprehensive documentation for users and developers.
  • Widget & Live Support: Enhanced real-time chat, dynamic widget sizing.
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HubSpot & AI Upgrades
  • New Integrations: Full HubSpot (CRM) integrations including contact sync and order search.
  • Shopify Billing & Storefront: Added subscription management and predictive search via Storefront API.
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Shopify Advanced Features
  • Shopify Automations: Self-service returns, visitor insights, and granular order permissions.
  • Product Features: Added product reviews, rating counts, and image carousels.
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Analytics & Returns
  • Calendly: Added inline meeting rescheduling capabilities.
  • Shopify Returns: Complete management feature for order returns.
  • Analytics: Enhanced dashboard with geographic distribution and advanced filtering.
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Auth & Infrastructure
  • Authentication: Launched email/password login and signup.
  • Widget Customization: Added full control over chat widget colors and layout.
  • Shopify App: Native integration.
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Founding Release
  • Initial Launch: Released BubblaV with RAG-powered AI Chatbot, standout Widget, and Smart Crawler.
Have questions about a feature? Check the User Guide or contact our support team.