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BubblaV offers flexible pricing plans to scale with your business needs. You can manage your subscription, view invoices, and track usage directly from the dashboard.

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Subscription Plans

We offer four main tiers to suit different needs:

Free

Perfect for testing and personal projects.
  • Price: $0/month
  • 1 Website
  • 50 pages (web + files + text)
  • 100 messages/month
  • 7 days retention
  • Built-in integrations

Starter

For small businesses getting started.
  • Price: $9/month ($7/month annually, save $24/year)
  • Everything in Free
  • 500 pages (web + files + text)
  • 1,000 messages/month
  • 3 months retention
  • Email support
  • Basic reports
  • Monthly data sync

Pro

For growing businesses needing advanced features. Start with a 14-day free trial.
  • Price: $49/month ($39/month annually, save $120/year)
  • Everything in Starter
  • 5 Websites
  • 5,000 pages (web + files + text) per website
  • 5,000 messages/month
  • 1 year retention
  • Advanced data sources and reports
  • Smart Human Handoff (escalate to live support)
  • Live Chat Dashboard (real-time takeover)
  • Integrations (Zendesk, HubSpot, Attio, Custom tools)
  • Custom branding (remove “Powered by”)
  • 3 team member seats
  • Weekly data sync

Turbo

For high-volume power users.
  • Price: $99/month ($79/month annually, save $240/year)
  • Everything in Pro
  • 20 Websites
  • 50,000 pages (web + files + text) per website
  • 15,000 messages/month
  • 2 years retention
  • 10 team member seats
  • Priority support
  • Daily data sync

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Managing Your Subscription

To access billing settings:
  1. Click your user avatar in the top-right corner of the dashboard
  2. Select Subscription from the menu
You can also go directly to bubblav.com/dashboard/subscription.

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Upgrading Your Plan

  1. Navigate to the Subscription page (via user avatar menu or direct link).
  2. Scroll down to the Available Plans section.
  3. Click Upgrade on your desired plan.
  4. Follow the checkout prompts to complete the purchase.

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Free Trial

The Pro plan includes a 14-day free trial for new customers. You get full access to all Pro features during the trial period.
  • Eligibility: Available to new customers who haven’t had a paid subscription before
  • Card Required: Your payment card is required at signup but won’t be charged until the trial ends
  • Trial Duration: 14 days from signup
  • Automatic Conversion: After the trial, your subscription automatically converts to a paid Pro plan
  • Reminder: We’ll send you a reminder email 2 days before your trial ends
  • Cancel Anytime: If you cancel during the trial, you won’t be charged at all
To start a free trial, click Start 14-Day Free Trial on the Pro plan card in the Subscription page.

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Message Usage & Limits

Your plan includes a monthly allowance of AI responses (messages).
  • Reset Schedule:
    • Paid Plans: Usage resets on your monthly billing date (e.g., if you subscribed on the 14th, it resets on the 14th of each month).
    • Free Plan: Usage resets on the 1st of every calendar month.
  • Tracking Usage: The Subscription page shows a real-time progress bar of your message consumption.
  • Overages: If you run out of messages, your chatbot will stop replying until the next cycle or until you purchase an add-on.
  • Add-on Packs: You can buy “Extra Message Packs” (1,000 messages for $5) that never expire and are used after your monthly allowance is exhausted.

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Data Sync Frequency

BubblaV automatically syncs your data to keep your chatbot up-to-date. The frequency depends on your plan:
  • Free / Starter: Every 30 days
  • Pro: Every 7 days
  • Turbo: Daily
This ensures your chatbot always has the latest information from your website and connected sources.

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Plan Features

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Free Plan Features

The Free plan includes essential features for testing:
  • Basic AI chatbot functionality
  • Built-in integrations (no external tools)
  • Core analytics dashboard
  • Message & conversation trends
  • Export report data

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Pro Plan Features

The Pro plan unlocks advanced capabilities:
The AI automatically detects when it can’t help and escalates to a human agent. It collects visitor information, creates a live support session, and generates external support tickets (Zendesk, HubSpot, etc.) for seamless follow-up.
Take over conversations in real-time with the Live Chat Dashboard. Monitor active conversations, see what visitors are typing, and jump in instantly when needed. Provides full control to handle complex queries personally.
Access detailed analytics including:
  • Most active times
  • Conversation flow visualization
  • Visitor geography
  • Top unanswered questions
  • Bad feedback conversations
  • Most visited links
  • Leads captured
Connect with external tools:
  • Zendesk (tickets and knowledge base)
  • HubSpot (CRM and tickets)
  • Attio (CRM)
  • Custom tools via webhooks
  • MCP Servers (Model Context Protocol) - Connect to any external API or service
Remove the “Powered by BubblaV” branding and fully customize the widget appearance to match your brand.

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Billing Providers

We support billing through different providers depending on how you signed up:

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Polar

For users who sign up directly on BubblaV (non-Shopify merchants).
  • 14-day free trial available on Pro plan for new customers
  • Invoices emailed automatically
  • Choose monthly or yearly billing (save 20% with annual)

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Shopify

For users who installed BubblaV via the Shopify App Store.
  • Charges appear on Shopify bill
  • Upgrades/downgrades via Shopify billing
  • Note: Shopify billing only supports monthly billing cycles
  • Usage tracking in BubblaV dashboard

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Cancellation

You can cancel your subscription at any time by downgrading to the Free plan:
  1. Click your user avatar in the top-right corner and select Subscription, or go to bubblav.com/dashboard/subscription
  2. Click Downgrade to Free on your current plan
  3. Confirm the downgrade when prompted
  4. Your plan will remain active until the end of the current billing period
During Free Trial: If you cancel during your 14-day free trial, you won’t be charged at all and your account will revert to the Free plan immediately.