Subscription Plans
We offer four main tiers to suit different needs:Free
Perfect for testing and personal projects.
- 1 Website
- 50 pages (web + files + text)
- 100 messages/month
- 7 days retention
Starter
For small businesses getting started.
- 1 Website
- 500 pages (web + files + text)
- 1,000 messages/month
- 3 months retention
Pro
For growing businesses needing advanced features.
- 5 Websites
- 5,000 pages (web + files + text)
- 5,000 messages/month
- 3 team members
- 1 year retention
Turbo
For high-volume power users.
- 20 Websites
- 50,000 pages (web + files + text)
- 15,000 messages/month
- 10 team members
- 2 years retention
- Priority support
Managing Your Subscription
To access billing settings:- Click your user avatar in the top-right corner of the dashboard
- Select Subscription from the menu
Upgrading Your Plan
- Navigate to the Subscription page (via user avatar menu or direct link).
- Scroll down to the Available Plans section.
- Click Upgrade on your desired plan.
- Follow the checkout prompts to complete the purchase.
Message Usage & Limits
Your plan includes a monthly allowance of AI responses (messages). Usage resets at the start of each billing cycle.- Tracking Usage: The Subscription page shows a real-time progress bar of your message consumption.
- Overages: If you run out of messages, your chatbot will stop replying until the next cycle or until you purchase an add-on.
- Add-on Packs: You can buy “Extra Message Packs” (1,000 messages) that never expire and are used after your monthly allowance is exhausted.
Billing Providers
We support billing through two primary providers depending on how you signed up:Stripe
For users who signed up directly on BubblaV.- Manage credit cards and invoices via the Manage Billing portal linked on the Subscription page.
- Invoices are emailed to you automatically.
Shopify
For users who installed BubblaV via the Shopify App Store.- All charges appear directly on your Shopify bill.
- Upgrades and downgrades are processed through Shopify’s billing system.
- Usage tracking is still visible in the BubblaV dashboard.
Cancelation
You can cancel your subscription at any time.- Click your user avatar in the top-right corner and select Subscription, or go to bubblav.com/dashboard/subscription.
- Click Manage Subscription (Stripe users) or Cancel Plan (Shopify users).
- Your plan will remain active until the end of the current billing period.
