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Manage your website settings, notifications, and team access all in one place.
Bot behavior and custom instructions are now configured in the Behavior page in the sidebar. See Human Handoff Scenarios for details.
Settings OverviewSettings Overview

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Accessing Settings

1

Open Dashboard

Go to bubblav.com/dashboard
2

Select Website

Click on the website you want to configure
3

Open Settings

Click Settings in the sidebar menu

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General Settings

Basic configuration for your website.

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Website Name

The display name shown in your dashboard. This is for your reference only—customers don’t see this.

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Website URL

The primary domain where your chatbot is installed. Used for:
  • Crawling your website content
  • CORS security (widget only loads on this domain)
  • Analytics tracking
Changing the URL may affect your widget installation. Update your embed code if needed.

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Allowed Domains

Control which domains can embed and use this chat widget. By default, Allow all domains is enabled. This means your widget will work on any domain without restrictions. This is the best option if you:
  • Use Framer, Shopify, Webflow, or similar platforms that may add preview or custom domains over time
  • Have multiple domains or subdomains pointing to the same site
  • Are unsure which domains will serve your widget in the future

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Restrict to Specific Domains

If you want tighter control, disable Allow all domains to restrict the widget to specific domains only. Once disabled, you can add allowed domains:
  1. Enter the domain in the input field (e.g., stage.example.com)
  2. Supports wildcards like *.example.com for all subdomains
  3. Click Add to add it to the list
  4. Click Save Changes to apply
When restricted mode is on, the primary domain (website URL) and your dashboard domain are always allowed automatically.
If you restrict domains and your widget stops working on a domain, go to Settings → Allowed Domains, toggle Allow all domains on (or add the missing domain), and save.

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YOLO Mode (Unrestricted Knowledge)

By default, your chatbot and Copilot answer only from your website’s knowledge base. YOLO Mode is an optional toggle (off by default) that lets them answer beyond your content. When ON, your chatbot and Copilot may answer using their own general knowledge and live web search — not just your website’s knowledge base. They can still use your site’s tools for site-specific facts.
Side effects: answers may be less on-brand or occasionally inaccurate, and web-search calls add to your AI usage. Leave YOLO Mode OFF to keep the bot strictly limited to your website’s content.

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Auto-Apply Learned Answers

BubblaV can draft new Q&A entries from your real conversations — agent replies on resolved chats, bot recoveries, and thumbs-down threads. Drafts always wait for your review in Knowledge → Q&A. Auto-apply learned answers (off by default, Pro plan) publishes strong-evidence drafts immediately — typically answers written by a human agent on a resolved chat — while weak drafts still queue for review. See Self-Learning.

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Danger Zone

Irreversible actions that affect your website.

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Delete Website

Permanently removes:
  • All conversations
  • Knowledge base content
  • Settings and integrations
  • Team member access
This action cannot be undone. Export your data first if needed.
1

Scroll to Danger Zone

At the bottom of Settings
2

Click Delete Website

Opens confirmation dialog
3

Type Website Name

Type the exact website name to confirm
4

Confirm Deletion

Click Delete Permanently

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Troubleshooting

  • Check your internet connection
  • Ensure you clicked “Save Changes”
  • Refresh the page and try again
  • Check browser console for errors
  • Check spam/junk folder
  • Verify email address is correct
  • Resend the invitation
  • Ask them to add notifications@bubblav.com to contacts
  • Verify email address is correct
  • Check spam folder
  • Enable browser notifications in Account Settings → Notifications (push is per browser)
  • Check notification toggles are enabled for the relevant type and channel

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Next Steps

Behavior

Configure bot instructions and human handoff

Widget Design

Customize appearance

View Reports

Track performance