
Accessing Settings
1
Open Dashboard
Go to bubblav.com/dashboard
2
Select Website
Click on the website you want to configure
3
Open Settings
Click Settings in the sidebar menu
General Settings
Basic configuration for your website.Website Name
The display name shown in your dashboard. This is for your reference only—customers don’t see this.Website URL
The primary domain where your chatbot is installed. Used for:- Crawling your website content
- CORS security (widget only loads on this domain)
- Analytics tracking
Allowed Domains
Add additional domains that are allowed to use this chatbot. This is useful for:- Staging environments (e.g.,
stage.example.com) - Subdomains (e.g.,
blog.example.com) - Multiple domains pointing to the same chatbot
- Enter the domain in the input field
- Supports wildcards like
*.example.comfor all subdomains - Click Add to add it to the list
- Click Save Allowed Domains to apply
The primary domain (website URL) is always allowed automatically. You don’t need to add it manually.
Danger Zone
Irreversible actions that affect your website.Delete Website
Permanently removes:- All conversations
- Knowledge base content
- Settings and integrations
- Team member access
1
Scroll to Danger Zone
At the bottom of Settings
2
Click Delete Website
Opens confirmation dialog
3
Type Website Name
Type the exact website name to confirm
4
Confirm Deletion
Click Delete Permanently
Troubleshooting
Changes not saving
Changes not saving
- Check your internet connection
- Ensure you clicked “Save Changes”
- Refresh the page and try again
- Check browser console for errors
Team invites not received
Team invites not received
- Check spam/junk folder
- Verify email address is correct
- Resend the invitation
- Ask them to add notifications@bubblav.com to contacts
Notifications not working
Notifications not working
- Verify email address is correct
- Check spam folder
- Enable browser notifications in Settings
- Check notification toggles are enabled
