Inviting Team Members
Team member limits depend on your subscription plan. Free and Starter plans are limited to 1 user (Owner). Pro allows 3 members, and Turbo allows 10.
- Open the specific website you want to share from your Dashboard.
- Navigate to the website’s main dashboard page (overview).
- Locate the Team Members section on the right side of the page.
- Click Invite Member.
- Enter their Email Address.
- Click Send Invitation.
Team management is website-specific. Each website has its own team members. When you invite someone, they get access to that specific website only.
Team Member Access
All invited team members have full access to manage the website, including:- Editing chatbot settings and design
- Managing knowledge base and content
- Viewing conversations and analytics
- Using live support features
- Managing integrations
- Manage billing and subscription
- Delete the website
- Invite and remove team members
Managing Invitations
Pending Invitations
Once sent, an invite appears in the “Pending” list. You can:- Resend: If the user didn’t receive the email.
- Revoke: Cancel the invitation before they accept.
Accepting an Invitation
- The invitee clicks the link in their email.
- They will be prompted to log in or sign up.
- Once authenticated, they must click Accept Invitation.
- They will be redirected immediately to the website dashboard.
Removing Members
To remove access for a team member:- Go to the Team Members section.
- Find the user in the list.
- Click the Remove (trash icon) button.
- Confirm user removal.
