Use AI Agents to Manage & Improve Your Chatbot

You don’t have to manage your chatbot by hand. BubblaV exposes its data and settings over an MCP server, so an AI assistant like Claude, ChatGPT, Google Antigravity, or OpenClaw can run the same tasks you’d do in the dashboard — diagnose weak answers, write and add knowledge, tune the bot’s persona, set up human handoff, and build custom tools. This page is a recipe book. Each recipe has a goal, a copy-paste prompt, and the MCP tools it triggers. For the full tool-by-tool reference and connection details, see the MCP Server developer guide.

What you can do

Diagnose

Find the questions your bot struggles with and the topics visitors ask about most.

Improve knowledge

Draft and add Q&A, upload files, and turn resolved tickets into reusable answers.

Tune behavior

Rewrite the chatbot persona and edit the widget’s words, colors, and starters.

Automate

Configure human-handoff triggers and build custom webhook tools.

Connect your AI (one time)

Add BubblaV as an MCP server in your assistant. The setup differs slightly by client — full screenshots are in the MCP Server guide.

Claude / ChatGPT / Antigravity
OpenClaw (API key)

These clients use OAuth — no API key to manage.

In your assistant’s settings, add a new MCP server with the URL below.
Authorize: sign in to BubblaV and pick the website to connect.
Done. Your assistant now sees BubblaV’s tools.

https://www.bubblav.com/mcp

API-key clients send a header instead of OAuth.

In BubblaV, open Website Settings → API Keys and generate a key with the mcp:read and mcp:tools:execute scopes. Copy it — it’s shown once.
Point your client at the endpoint below, sending X-API-Key: bubblav_mcp_….
We recommend the mcporter helper to configure OpenClaw.

URL:    https://www.bubblav.com/api/mcp
Header: X-API-Key: bubblav_mcp_YOUR_KEY

Your assistant can only act on the website you authorized, and every call is logged in Integrations → MCP Settings → Audit Logs.

Recipes

Paste each prompt into your connected assistant and edit the bracketed parts. Your assistant will call the BubblaV tools for you. Goal: see where the bot fails and what visitors ask most, grouped into themes.

Look at my chatbot's content gaps and most-asked questions from the last 30 days.
Group them by theme, tell me which topics the bot struggles with most, and rank
the top five things I should fix.

Tools it triggers: bubblav_get_content_gaps, bubblav_get_most_asked_questions, bubblav_read_report.

2. Fill content gaps with new knowledge

Goal: draft answers for the worst gaps and add them — without writing each one by hand.

Take the top three gaps in the [shipping] theme. Here's our policy: [paste text].
Draft a clear Q&A-style answer for each gap, show them to me for approval, then
add each approved answer to the knowledge base. Skip any gap already covered.

Tools it triggers: bubblav_search_knowledge (de-dup check), bubblav_add_knowledge.

Upload a file instead

Upload and index this file as knowledge: [attach PDF/DOCX/TXT/MD, ≤10MB]

Calls bubblav_upload_knowledge_file, then bubblav_get_crawl_status to confirm indexing.

Add a single page to the index

Crawl and index this URL into my knowledge base: https://example.com/new-page

Calls bubblav_add_crawl_url.

Turn a resolved ticket into knowledge (Pro+)

Turn resolved ticket [ticket_id] into a searchable knowledge article.

Calls bubblav_sync_ticket_to_knowledge.

3. Turn conversations into insight

Goal: audit specific issues or pull leads out of conversations.

Find every conversation from the last two weeks that mentioned a "billing error".
Summarize the common causes. Then list the leads (visitors who gave an email) from
the same period so I can follow up.

Tools it triggers: bubblav_search_conversations, bubblav_get_conversation, bubblav_list_leads. Goal: change how the bot talks and looks, editing in place rather than overwriting.

Read my bot's current instructions. Then update the persona so it's warmer and more
concise, always greets by name, and offers to escalate to a human for anything
billing-related. Also set the widget greeting to "Hi there! How can we help?" and
add three starter suggestions.

Tools it triggers: bubblav_get_website_settings, bubblav_update_website_settings (the custom_instructions field is the persona, max 2,000 chars), bubblav_update_widget_appearance.

5. Set up human handoff triggers (Pro+)

Goal: route sensitive intents to a live agent automatically.

Create a human-handoff scenario: when a visitor mentions a refund, cancellation, or
complaint, hand off to a live agent with the message "Let me connect you with a
teammate who can sort this out." List the existing scenarios first so we don't duplicate.

Tools it triggers: bubblav_list_handoff_scenarios, bubblav_create_handoff_scenario.

6. Build a custom webhook tool (Pro+)

Goal: let the chatbot take a real action (check an order, query a CRM, get a quote).

Create a custom tool called "check_order_status" that takes an order number and
calls my webhook at https://example.com/api/order-status using bearer auth.
Describe it for the AI so it knows when to use it, then activate it for this website.

Tools it triggers: bubblav_list_custom_tools, bubblav_create_custom_tool.

The secret_key for a bearer/hmac tool is returned only once. Tell your assistant to surface it to you immediately so you can configure your webhook. See Custom Tools for webhook validation details.

7. Create a scoped API key for another agent

Goal: give a second assistant (or Zapier, a script, etc.) limited access.

Create a new MCP API key named "Zapier" with read-only (mcp:read) scope.

Tools it triggers: bubblav_create_api_key. (Use bubblav_list_api_keys and bubblav_revoke_api_key to audit and revoke.)

The improvement loop

These recipes chain into a weekly habit:

Diagnose  — "what should I fix this week?"
Improve   — "draft & add answers for the top gaps"
Measure   — "how did resolution rate change?"
Tune      — "adjust tone / handoff based on what you saw"

Your AI drives each cycle — BubblaV does not run an autonomous self-improvement job in the background. You approve knowledge before it’s added and control how the persona evolves. The win is collapsing a week of dashboard chores into a single conversation.

Plans & limits

MCP calls are counted separately from your AI message limits, on a rolling 30-day window.

Plan	MCP calls / month
Free	100
Pro	5,000
Custom	Unlimited

The following require a Pro plan or higher (gated when the tool runs):

bubblav_create_custom_tool and custom-tool management
bubblav_create_handoff_scenario and handoff management
bubblav_sync_ticket_to_knowledge

See Billing & Plans for full plan details. When you exceed the limit you’ll get an HTTP 429 with a Retry-After header.

MCP Server reference

Every tool, parameter, auth flow, and rate limit — the developer reference.

Knowledge Overview

How crawled pages, Q&A, and files become answers.

Insights

The dashboard view of content gaps and answerable questions.

Custom Tools

Webhook tools, authentication, and validation.

Account & Billing

Knowledge Setup

Integrations

Live Support

Reports

Use AI Agents to Manage & Improve Your Chatbot

What you can do

Diagnose

Improve knowledge

Tune behavior

Automate

Connect your AI (one time)

Recipes

2. Fill content gaps with new knowledge

3. Turn conversations into insight

4. Tune the chatbot persona & widget

5. Set up human handoff triggers (Pro+)

6. Build a custom webhook tool (Pro+)

7. Create a scoped API key for another agent

The improvement loop

Plans & limits

MCP Server reference

Knowledge Overview

Insights

Custom Tools

​What you can do

Diagnose

Improve knowledge

Tune behavior

Automate

​Connect your AI (one time)

​Recipes

​1. Find content gaps & trending questions

​2. Fill content gaps with new knowledge

​3. Turn conversations into insight

​4. Tune the chatbot persona & widget

​5. Set up human handoff triggers (Pro+)

​6. Build a custom webhook tool (Pro+)

​7. Create a scoped API key for another agent

​The improvement loop

​Plans & limits

​Related

MCP Server reference

Knowledge Overview

Insights

Custom Tools

What you can do

Connect your AI (one time)

Recipes

1. Find content gaps & trending questions

2. Fill content gaps with new knowledge

3. Turn conversations into insight

4. Tune the chatbot persona & widget

5. Set up human handoff triggers (Pro+)

6. Build a custom webhook tool (Pro+)

7. Create a scoped API key for another agent

The improvement loop

Plans & limits

Related