Why Connect Quickbutik?
Automatic Installation
Connect with an API key and let BubblaV attempt widget installation, with a manual fallback if needed.
Product Answers
Help shoppers discover visible products and ask about prices, stock, and product details.
Order Support
Look up order status with an order number and matching checkout email, or find recent orders by email.
Prerequisites
- A BubblaV website for your Quickbutik storefront, with edit access
- A Quickbutik store whose owner can generate and use an API key
Setup Steps
1
Create or select your website
Create or select the BubblaV website for your Quickbutik storefront.
2
Generate an API key
Have the store owner generate an API key in Quickbutik Control Panel → Settings → API.
3
Connect Quickbutik
Open that website’s Dashboard → Integrations → Quickbutik, click Connect, paste the key into Quickbutik API Key, and submit.
4
Check connection and installation separately
BubblaV validates the key, provisions product and order tools, and attempts to install the widget automatically. A Connected status alone does not prove that widget installation or tool provisioning succeeded.
5
Verify your live storefront
Open the live storefront and confirm a single chat bubble. Test a visible product keyword, then a real order number with its matching checkout email. If the widget is missing, follow the manual fallback below. Do not add another snippet over an already working widget.
Manual Installation (Fallback)
Use this only if the widget is missing after checking your live storefront.1
Copy your widget snippet
Open Installation for your BubblaV website and copy its widget snippet. Never put your Quickbutik API key in the snippet.
2
Back up and open your theme
Back up the Quickbutik theme, then open Utseende → Tema → Kod under huven. See Quickbutik’s template structure documentation.
3
Add the snippet to the shared layout
Place the snippet before the closing
</body> tag of the shared storefront layout. If your theme does not expose a shared body or layout, ask Quickbutik support for theme-specific placement instead of guessing a filename.4
Apply and check the storefront
Save and apply the theme change, then check the live storefront for a single chat bubble.
Available Tools After Connection
Test Your Integration
Try these queries in your storefront chat:- “Show me your candles” — replace candles with a keyword matching a visible product in your store.
- “Tell me about product #3” — first run a search and use a reference that appeared in its results.
- Ask for the status of a real merchant order number and provide the matching checkout email.
- Ask for recent orders using an email that has orders in the connected store.
Troubleshooting
Invalid or revoked API key
Invalid or revoked API key
Have the store owner generate a valid key and connect again. If the integration is already connected, use the existing Quickbutik card to disconnect, then reconnect with the new key.
Widget missing despite Connected status
Widget missing despite Connected status
Check the live storefront first. Connection success does not guarantee widget installation. If the chat bubble is missing, follow the manual fallback above; there is no widget-install retry button. Do not add a duplicate snippet if the widget is already working.
Order not found
Order not found
Confirm the order belongs to the connected store, the order number is correct, and the supplied email matches its checkout email. Order tracking requires both the order number and matching email.
Products or tools missing
Products or tools missing
Check that your products are visible and that your keyword matches them. In the integration’s configuration, check that the required tools are enabled. Use Sync Tools if provisioning did not complete. Run a product search before using references such as
#3.Security: Keep your API key private and enter it only in the connection dialog, never in storefront code or chat. The four chatbot commerce tools read product and order data, but setup writes storefront scripts, so the credential is not read-only. Order lookups match the supplied checkout email; this is not email-ownership verification.
Next Steps
Customize Your Widget
Match the chat widget to your storefront’s appearance.
Test Your Chatbot
Check product answers, order lookups, and your configured website knowledge.
