Why Connect Spoks?
Campaign Drafting
Draft email & SMS campaigns from what visitors actually ask in chat.
Segments & Contacts
Search contacts, preview segments before saving, and read flows on demand.
Revenue Reporting
Pull campaign performance with attributed revenue into chat answers.
Prerequisites
Before you start, make sure you have:- An active Spoks account (flat $35/mo, built for Shopify stores)
- A BubblaV account — the Spoks integration is available on all plans, no upgrade required
- At least one website set up in your BubblaV dashboard
Installation
1
Open Integrations
Go to Dashboard → Integrations → Spoks.
2
Select Website
If you have multiple websites, choose the one you want to connect. If you only have one, this step is skipped automatically.
3
Start OAuth
Click Connect Spoks. You are redirected to app.spoks.com to sign in and approve access.
4
Approve Access
Approve the authorization request for your Spoks account.
5
Return to Dashboard
BubblaV saves tokens server-side (encrypted), syncs the available tools, and marks the integration as connected.
What Happens After Connection
Once connected, BubblaV syncs tools dynamically from Spoks’ hosted MCP server, so your chatbot always matches what your Spoks account offers. If your Spoks account gains new capabilities, re-sync from the integration page to pick them up.Available Tools
Tools are synced dynamically from Spoks’ MCP server. They are available to your AI assistant in the BubblaV dashboard (Copilot) — never to website visitors. The typical set includes:BubblaV can never send, schedule, activate, or delete anything in Spoks. Drafts and saved segments land in your Spoks account where you keep full control.
Troubleshooting
The chatbot says spoks_auth_failed
The chatbot says spoks_auth_failed
Your Spoks authorization expired or was revoked. Click Connect on the Spoks integration card to reconnect and approve access again.
Tools are missing from the chatbot
Tools are missing from the chatbot
Open the Spoks integration in your dashboard and re-sync tools, or click Reconnect. The tool list is pulled live from Spoks’ MCP server.
Shopify data tools return nothing
Shopify data tools return nothing
Shopify-powered tools (products, discounts) require your Spoks account to be connected to your Shopify store. Connect them in Spoks first, then re-sync.
I revoked access in Spoks
I revoked access in Spoks
Revoking access in Spoks immediately disconnects the tools. Reconnect from the BubblaV dashboard to restore them.
Next Steps
Connect your store
Connect Shopify directly to BubblaV for order tracking and product search alongside Spoks.
Design Your Widget
Customize the chatbot appearance to match your brand.
